1. Information We Collect
We may collect account details such as your name, email address, role, and organisation details provided during registration and account management.
We also collect operational and usage information, including device/browser metadata, log events, and interaction data required to operate, secure, and improve the service.
2. How We Use Information
We use data to deliver platform functionality, authenticate users, provide support, monitor service quality, and improve product reliability and user experience.
Where required, we use information to comply with legal obligations, enforce agreements, and prevent misuse, fraud, or security threats.
3. Data Sharing and Disclosure
We do not sell personal information. We may share limited data with trusted service providers who support hosting, analytics, infrastructure, and customer support under contractual safeguards.
We may disclose information when required by law, regulation, court order, or to protect rights, safety, and platform integrity.
4. Data Retention
We retain personal data only for as long as necessary to fulfill legitimate business purposes, contractual duties, and legal or regulatory requirements.
Retention periods may vary based on account status, product usage, legal hold obligations, and security incident response needs.
5. Security Measures
We maintain administrative, technical, and organisational safeguards to protect data against unauthorised access, disclosure, alteration, or loss.
While no system is fully immune to risk, we regularly review and strengthen our controls to align with evolving security expectations.
6. Your Privacy Rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, or portability of your personal data.
To exercise these rights or ask privacy-related questions, contact us through our official support channels listed on the Contact page.